Terms and Conditions

Last Updated: October 2, 2026

These Terms & Conditions (“Terms”) govern your access to and use of creativepulse.us (the “Website”), which is owned and operated by Creative Pulse LLC (“Creative Pulse,” “we,” “us,” or “our”).

By accessing or using the Website, you acknowledge and agree to these Terms. If you do not agree with these Terms, you should not use the Website.

1. Website Purpose

Creative Pulse LLC provides video production, photography, web design, branding, marketing, social media, and related creative and professional services.

The Website provides information about Creative Pulse and its services and may allow visitors to contact us, request information or quotes, schedule appointments, subscribe to communications, communicate through chat or messaging features, or access other Website functionality.

Information presented on the Website is provided for general informational and promotional purposes and does not, by itself, create a client relationship or obligate Creative Pulse to provide services.

2. Client Agreements and Projects

These Terms govern use of the Website.

Specific projects and professional services provided by Creative Pulse may be governed by a separate proposal, estimate, statement of work, production agreement, service agreement, contract, order, or other written agreement (“Client Agreement”).

If a Client Agreement conflicts with these Website Terms regarding a specific project or service, the Client Agreement will control with respect to that project or service.

Submitting an inquiry, requesting a quote, scheduling a consultation, or otherwise communicating with Creative Pulse does not guarantee acceptance of a project or create a binding service agreement unless Creative Pulse and the applicable client enter into an agreement establishing such obligations.

3. Eligibility

The Website and Creative Pulse’s services are intended for adults and businesses.

By submitting an inquiry, scheduling an appointment, entering into a transaction through the Website, or otherwise using functionality requiring personal information, you represent that you are at least 18 years old and have the legal capacity to engage in the applicable activity.

4. Electronic Communications

When you communicate with Creative Pulse electronically, including through the Website, email, forms, chat, or other electronic means, you consent to receive electronic communications from us as reasonably necessary to respond to your communication or administer our relationship with you.

Electronic communications may satisfy legal requirements that communications be in writing to the extent permitted by applicable law.

Consent to receive marketing email or SMS communications is governed separately by the applicable consent mechanism and law.

5. SMS and Text Messaging Terms

Creative Pulse may operate SMS/text messaging programs for both non-marketing and marketing communications.

Depending on the consent you provide and your relationship with Creative Pulse, SMS messages may include:

• Inquiry responses
• Appointment confirmations and reminders
• Scheduling communications
• Project or service updates
• Customer-service communications
• Follow-up communications
• Promotions and special offers
• Service announcements
• Past-client or customer reactivation messages
• Other communications consistent with the consent provided

Marketing and non-marketing SMS consent may be requested separately.

Consent to receive marketing text messages is not a condition of purchasing services from Creative Pulse.

Message Frequency and Charges

Message frequency may vary depending on your interactions with Creative Pulse and the types of communications you have agreed to receive.

Message and data rates may apply according to your wireless carrier and service plan.

Opting Out

You may opt out of applicable SMS communications at any time by replying STOP.

After you submit an applicable opt-out request, you may receive a confirmation message indicating that your opt-out has been processed. You will no longer receive messages covered by that opt-out unless you subsequently provide valid consent to receive them again.

Support

For assistance regarding SMS communications, reply HELP, call or text +1 (617) 459-8187, or contact contact@creativepulse.us.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your wireless carrier and network provider and is outside Creative Pulse’s complete control.

Privacy

Our collection and use of information in connection with SMS communications are governed by our Privacy Policy, available on the Website.

6. Email Marketing Communications

Where permitted by applicable law, Creative Pulse may send commercial or promotional email communications.

Marketing emails will provide an appropriate method for opting out of future marketing communications.

You may unsubscribe using the mechanism provided in the applicable email or by contacting us.

Opting out of marketing emails does not prevent Creative Pulse from sending transactional, relationship, contractual, administrative, or service-related communications when otherwise permitted.

7. Appointments and Scheduling

The Website may allow users to request or schedule consultations, meetings, calls, or other appointments.

Submitting or scheduling an appointment does not guarantee that Creative Pulse will accept a project or enter into a Client Agreement.

You agree to provide accurate scheduling and contact information and to make reasonable efforts to cancel or reschedule appointments you cannot attend.

Additional appointment, cancellation, deposit, or service terms may be disclosed during scheduling or established in a separate Client Agreement.

8. Quotes, Estimates, and Proposals

Any pricing, service descriptions, packages, examples, or other information displayed on the Website are informational unless expressly identified as a binding offer.

Quotes, estimates, proposals, and scopes of work may be subject to additional terms, expiration dates, assumptions, exclusions, deposits, or Client Agreements.

Creative Pulse reserves the right to accept or decline prospective work in its discretion, subject to applicable law and existing contractual obligations.

9. Payments

The Website may offer payment, invoice, deposit, or checkout functionality through third-party payment processors.

Additional payment terms may apply to a particular transaction or Client Agreement.

You agree to provide accurate payment and billing information and authorize the applicable payment processor to process amounts you approve or owe under the applicable transaction or agreement.

Creative Pulse does not guarantee the availability of any particular payment method or payment processor.

10. Intellectual Property

Unless otherwise stated, Creative Pulse or its licensors owns or controls the Website and the text, graphics, logos, branding, designs, photographs, videos, audiovisual materials, layout, software, and other content displayed on or made available through the Website (“Website Content”).

Website Content is protected by applicable copyright, trademark, and other intellectual-property laws.

Except as expressly permitted by law or with prior written permission, you may not:

• Copy or reproduce Website Content
• Republish or redistribute Website Content
• Modify or create derivative works from Website Content
• Sell, license, sublicense, or commercially exploit Website Content
• Remove copyright, trademark, or proprietary notices
• Scrape or systematically extract Website Content or data
• Use Website Content in a manner that infringes our rights or the rights of others

Nothing in these Terms transfers ownership of Creative Pulse intellectual property to you.

11. Client Work and Portfolio Materials

Ownership, licensing, usage rights, confidentiality obligations, portfolio rights, and other intellectual-property matters concerning work created for a client are governed by the applicable Client Agreement.

Nothing in these Website Terms expands, reduces, or overrides rights or restrictions established in a Client Agreement.

The appearance of client work, trademarks, names, testimonials, or project materials on the Website does not grant Website visitors any right to use those materials.

12. User Submissions

If you submit messages, information, files, feedback, testimonials, or other materials through the Website, you represent that you have the right to provide those materials and that doing so does not violate applicable law or the rights of another person.

Except where a separate agreement provides otherwise, submitting information through the Website grants Creative Pulse the limited rights reasonably necessary to receive, store, process, and use that information for the purpose for which it was submitted.

Submitting confidential project information through a general Website form does not by itself create a confidentiality or nondisclosure obligation. If confidential treatment is required, please contact Creative Pulse regarding an appropriate written agreement before disclosing sensitive proprietary information.

13. Acceptable Use

You agree not to use the Website to:

• Violate any applicable law or regulation
• Infringe intellectual-property, privacy, publicity, or other rights
• Transmit malware, malicious code, or harmful material
• Attempt unauthorized access to the Website or related systems
• Interfere with Website operation, security, or availability
• Conduct unauthorized automated scraping or data collection
• Impersonate another person or misrepresent your identity or affiliation
• Submit fraudulent, deceptive, abusive, threatening, or unlawful content
• Use Website information for unlawful spam or unauthorized marketing
• Circumvent access controls or security measures

We may restrict or terminate Website access when reasonably necessary to protect the Website, Creative Pulse, users, or third parties.

14. Third-Party Services and Links

The Website may contain links to, embedded content from, or integrations with third-party websites, platforms, applications, or services.

Creative Pulse does not control and is not responsible for third-party content, availability, security, privacy practices, products, or services.

Your use of third-party services may be subject to separate terms and privacy policies provided by those third parties.

A link or integration does not necessarily constitute Creative Pulse’s endorsement of the third party.

15. Artificial Intelligence and Automated Features

Creative Pulse may use artificial intelligence, automation, or machine-assisted technology in connection with Website functionality, communications, administrative processes, and service delivery.

Automated or AI-assisted outputs may contain errors or limitations and should not be treated as professional legal, medical, financial, or other regulated professional advice.

Creative Pulse may modify, discontinue, or change automated functionality at any time.

16. No Professional Advice

Website Content is provided for general informational purposes.

Nothing on the Website constitutes legal, financial, medical, tax, or other regulated professional advice.

You should consult an appropriately qualified professional concerning matters requiring such advice.

17. Website Availability and Changes

We may modify, update, suspend, restrict, or discontinue all or part of the Website at any time.

We do not guarantee that the Website will always be available, uninterrupted, secure, current, or error-free.

We may correct errors, omissions, or inaccuracies without notice.

18. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND WEBSITE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

CREATIVE PULSE DISCLAIMS ALL WARRANTIES REGARDING THE WEBSITE AND WEBSITE CONTENT, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE FROM HARMFUL COMPONENTS, OR THAT INFORMATION ON THE WEBSITE WILL ALWAYS BE COMPLETE, ACCURATE, OR CURRENT.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CREATIVE PULSE LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREATIVE PULSE’S AGGREGATE LIABILITY ARISING FROM OR RELATING TO USE OF THE WEBSITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT, IF ANY, YOU PAID DIRECTLY TO CREATIVE PULSE SPECIFICALLY FOR ACCESS TO THE WEBSITE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

This limitation concerns use of the Website. Liability relating to paid client services may instead be governed by the applicable Client Agreement.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Creative Pulse LLC and its owners, officers, employees, contractors, and agents from claims, liabilities, losses, damages, and reasonable costs arising from:

• Your unlawful use of the Website
• Your material violation of these Terms
• Content or information you submit in violation of another person’s rights
• Your infringement or misappropriation of third-party rights

This section does not require indemnification to the extent a claim results from Creative Pulse’s own conduct for which indemnification cannot lawfully be required.

21. Privacy

Your use of the Website is also subject to our Privacy Policy.

The Website may also provide a separate Cookie Policy or cookie-consent interface describing cookies and similar technologies.

22. Accessibility

Creative Pulse seeks to make Website content reasonably accessible.

If you experience difficulty accessing Website content because of a disability, please contact us at contact@creativepulse.us and describe the accessibility issue. We will make reasonable efforts to address identifiable and reasonably remediable accessibility barriers.

23. International Use

Creative Pulse is based in Massachusetts, United States.

We may work with customers located outside the United States, including Canada, but we do not represent that the Website or its content is appropriate or legally available in every jurisdiction.

Users accessing the Website from outside the United States are responsible for compliance with applicable local laws.

Commercial electronic communications sent to Canadian recipients will be handled in accordance with applicable Canadian electronic-marketing requirements where those requirements apply.

24. Export and Legal Compliance

You may not use the Website or Creative Pulse’s services in violation of applicable export-control, sanctions, or other laws and regulations.

Access to or use of the Website from a jurisdiction where such use is unlawful is prohibited.

25. Termination and Suspension

We may suspend, restrict, or terminate access to the Website when reasonably necessary because of:

• A violation of these Terms
• Unlawful activity
• Security risks
• Abuse or misuse
• Technical or operational requirements
• Discontinuation of Website functionality

Provisions that by their nature should survive termination will survive, including intellectual-property provisions, disclaimers, limitations of liability, and other applicable provisions.

26. Governing Law

These Terms and disputes relating specifically to use of the Website will be governed by the laws of the Commonwealth of Massachusetts and applicable federal law, without regard to conflict-of-laws principles.

Subject to applicable law and any separate Client Agreement, legal proceedings arising from these Website Terms will be brought in a court of competent jurisdiction located in Massachusetts.

Nothing in this section overrides governing-law, venue, arbitration, or dispute-resolution provisions contained in an applicable Client Agreement.

27. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as appropriate, and the remaining provisions will remain in effect.

28. No Waiver

Failure by Creative Pulse to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

29. Assignment

You may not assign or transfer your rights or obligations under these Website Terms without our prior written consent.

Creative Pulse may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or other transfer of the Website or business, subject to applicable law.

30. Entire Agreement Regarding Website Use

These Terms, together with the Privacy Policy and any applicable Cookie Policy, constitute the agreement between you and Creative Pulse concerning use of the Website.

They do not replace or modify a separate Client Agreement except where that Client Agreement expressly provides otherwise.

31. Changes to These Terms

We may update these Terms periodically to reflect changes in the Website, our practices, technology, or applicable requirements.

Updated Terms will be posted on the Website with a revised “Last Updated” date.

Your continued use of the Website after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

32. Contact Information

The Website is owned and operated by:

Creative Pulse LLC
Webster, Massachusetts 01570
United States

Phone: +1 (617) 459-8187
Email: contact@creativepulse.us
Website: creativepulse.us

Questions regarding these Terms may be sent to contact@creativepulse.us.